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Privacy Policy and Personal Information

Section 1 – What do we do with this information? 
When you contact us, sign-up for our newsletter, or during the process of buying our products or services, we collect personal information you give us such as: name, email and address. When you access our site, we also automatically receive the internet protocol of your computer, IP address, with the purpose of obtaining information that helps us learn about your browser and operating system. We may send emails IF  you authorized us to. These emails are to update  you about our latest news about our TerrAjuda.

Section 2 - Consent
When you provide personal information such as name, email, phone number, and address to make a reservation or purchase. After carrying out these actions we understand that you agree with the data collection used by our organization. If we ask for your personal information for other purposes, such as marketing, we always ask for your previous consent.


How to proceed in case you want to cancel your consent?
In case you do not consent, we won’t send any additional information If you change your mind after giving us your data, you can withdraw your consent at any time by contacting us by email at or via  letter at TerrAjuda, Rua da Preta Constança 32, 1400-301 Lisboa, Portugal.

Section 3 - Disclosure
We may disclose your personal information if we are required by law or in case of violation of our Terms of Service.

Section 4 – Third party services 
Our service providers will only collect, use and disclose your essential information to perform the services you provide us. Some of these providers, such as payment gateways and other payment transaction processors have their own privacy policies. In the case of these companies with which we work, we recommend that you read their privacy policies in order to know how they use your personal information. We warn that some of these suppliers may be based in other countries, where European RGPD laws do not apply. Therefore, if you continue with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction (s) in which the service provider or its facilities are located. For example, if you are located in Portugal but your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act. When you leave our site or are redirected to a third-party application or site, you are no longer covered by the Privacy Policy or the Terms of Service of our site.

Whenever you click on links on our site, they can direct you out of our site. We are not responsible for the privacy practices of other sites and we encourage you to read the respective privacy statements.

Section 5 - Security
To protect your personal information, we follow industry best practices to make sure they are not misplaced, stolen, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, this information is encrypted using "secure socket layer" (SSL) technology. While no method of Internet transmission or electronic storage is 100% secure, we comply with all legal requirements.

Section 6 – Changes to this privacy policy 
We reserve the right to change this privacy policy at any time, and we recommend you to read it regularly. The changes and clarifications have immediate effect after their publication on the website. Whenever we update our privacy policy, we commit to mark the changes on this page.

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